Knowledge Transfer - SAP Community
Mission Critical Solution Support
SAP Support Network
Technical Quality Check
SAP - Standard Support
The Enterprise Support Model provides FORE Customers a Global proactive support service with SLA (Service Level Agreement) reference on how to carry out SAP system maintenance. The support services provided for the management of SAP solutions allow greater control in the development of customers' systems, thus ensuring high quality standards.
SAP Enterprise Support means the identification and resolution of errors that can occur both in landscape and in Custom code, direct access to SAP Labs in case of critical situations, guaranteed solutions within four hours of a defined fatal error, system monitoring to prevent any failure means a real reduction in the number of potential "Incidents" thereby aiming at eliminating the downtime of the solution. Within the Enterprise Support, Fore is also able to provide its Customers with Help Desk support available 24/7, not to mention the possibility of carrying out Technical Quality Checks: SAP quality controls are a customizable portfolio of remote services intended to manage critical situations during the SAP software life cycle (e.g. Go-Live, upgrade, migration or other major problems).
This means keeping abreast of new ideas, integrated ICT solutions and technology platforms. We design, implement and maintain ICT solutions to manage and help monitor companies' information processes.
GPA’s mission is to simplify complexity: design, implementation and maintenance of ICT services and solutions that can understand and internalize Companies' business models to manage and facilitate control of their information processes.
GPA offers companies international software solutions through a consultancy service aimed at identifying and attaining specific business objectives.
Highly specialized personnel and an organization focussed on resolving problems are two key factors of Con.Se Continuous Services.
Phoenix Technology undertakes in-depth study of its Clients' short-, medium- and long-term needs to offer optimal technological solutions.
At GPA, Innovation means having a thorough understanding of our Clients, seeking out the best suppliers and being constantly aware of the best ways of achieving expected results following the continually changing rules defined by the international socio-economic model.
The Objective is to focus on concrete, measurable and long-term goals; the Strategy is to pursue continuous improvement and never be content with the results achieved so far.
To design ICT Services and Solutions to effectively support Companies’ business models.
Professional growth in highly complex industrial contexts unites and strengthens GPA's greatest asset: People.
GPA's strategy is founded on an ongoing search for leading expertise to support our organization.
eXporsi is an opportunity for the free exchange of ideas, for frank and open debate between representatives of Italian industry.
Each guest bringing his or her own valuable contribution will play a fundamental role in the encounter, stimulating constructive discussion.
This exchange of opinions and airing of different perspectives on the issues under discussion make eXporsi a round table designed by Enterprises for Enterprises.
Exporsi 2018:WORK IN PROGRESS